{"id":6643,"date":"2011-06-29T11:21:19","date_gmt":"2011-06-29T04:21:19","guid":{"rendered":"http:\/\/tom.ji42.com\/?p=6643"},"modified":"2011-06-29T11:21:19","modified_gmt":"2011-06-29T04:21:19","slug":"the-page-does-not-support-your-version-of-browser","status":"publish","type":"post","link":"https:\/\/tom.tomwork.net\/?p=6643","title":{"rendered":"The page does not support your version of browser"},"content":{"rendered":"
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\"The_page_does_not_support_your_version_of_browser_msg\"<\/a>Fake message- The page does not support your version of browser<\/p>\n<\/div>\n

I acquired the above message on my laptop while fixing a very ill PC for a friend.\u00a0 I was almost impressed with the amount of work that had gone in to developing a virus that fools many into thinking that is is a legitimate programme, and which cleverly makes all the files on the C: drive have the \u201chidden\u201d attribute- which really means that it looks like all your files are gone unless you know how to set folder options to view hidden files\u2026 anyway, that\u2019s where my problems began.\u00a0 I used Malwarebytes <\/a>as the primary tool to cure the patient, as well as Avira Antivir Personal<\/a> as my (free) antivirus.<\/p>\n

No, I was not fooled.\u00a0 My mother swatted all the flies off when I was a mere infant, but yet I got this confounded message and only many hours later have I cured it- thus this post as a cure is difficult to find.<\/p>\n

PART 1<\/strong><\/p>\n

Firstly, install malwarebytes and perform an update.\u00a0 It may be neessary to boot into safe mode.\u00a0 Pressing F8 between from boot up before Windows starts, the computer will loads a menu with several choices.\u00a0 Select \u201cSafe Mode with Networking\u201d.\u00a0\u00a0 If you cannot get into the F8 menu with a USB keyboard, one solution is to go into the BIOS and enable USB Keyboard Support, or use an old PS2 keyboard.\u00a0 Now, after running the updated Malwarebytes, perform a full system scan and boot into Windows normally to fully remove the virus.<\/p>\n

Now is the clever bit on the part of the virus creators- no matter what I did I was still getting the same message.\u00a0 The virus had very cleverly changed Network settings and it seems that if an infected computer is on your network, it can spread!<\/p>\n

PART 2<\/strong><\/p>\n

Lets see if resetting the router makes any difference.\u00a0 If you cannot get this information or are not comfortable fiddling with your router, you might skip on to the next part (which worked for me btw).<\/p>\n

Router Reset- Please read this <\/a>if you want more information on this relatively new type of infection.\u00a0 Make a note of the default username and password for your router- there is a recessed reset button on many routers.<\/p>\n

\u201cIf your machine has been infected by one of these Zlob\/DNSchanger Trojans, and your router settings have been altered, I would strongly recommend that you reset the router to its default configuration. Usually, this can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled \u201creset\u201d located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 30 seconds)\u201d<\/em><\/p>\n

This is a slightly more difficult part.
\nFirst get to the routers server. To do that type http:\\192.168.1.1 in the address bar and click Enter.
\nYou get the log in window: Fill in the password you have already found and you will get the configuration page.
\nConfigure the router to allow you to connect to your ISP server. In some routers it is done by a setup wizard.
\nYou have to fill in the log in password your ISP has initially given to you.
\nYou can also call your ISP if you don\u2019t have your initial password.
\nDon\u2019t forget to change the routers default password and set a strong password.
\nTake a note of the password and keep it somewhere safe for future reference.<\/p>\n

PART 3<\/strong>
\nPlease make sure of the following settings:
\nGo to Start -> Control Panel -> Double click on Network Connections.
\nRight click on your default connection (usually Local Area Connection or Wireless Network Connection) and select Properties.<\/p>\n